Expertise in quality audit for hotels & restaurants

Girault-Pasqué is much more than a simple audit company in the hotel and catering industry. It is a dynamic, innovative and human team, forged by more than 13 years of experience in Cafés, Hotels and Restaurants.

Our varied backgrounds have allowed us to occupy key positions in prestigious establishments , giving us an in-depth understanding of the challenges of the sector .

With Ms. Pasqué’s investigative expertise and Mr. Girault’s family hotel heritage, we bring a unique approach to each client .

For more than 13 years, we have been committed to helping establishments in their continuous search for excellence in customer satisfaction.

These various experiences have forged our know-how and expertise in the audit and analysis of the benefits and services of your establishment and this on various control points in order to improve your offer and your customer satisfaction.

Every interaction, every experience is an opportunity for us to progress and evolve. We immerse ourselves in the atmosphere of your establishment, scrutinize the smallest details and seek to understand the very essence of your establishment.

Each mystery tour represents an adventure in itself, an exploration of the many facets of your establishment. We explore everything from kitchens to dining rooms, from hotel rooms to terraces. Our goal is to identify what delights your customers while finding areas for improvement .

We are committed to going above and beyond your expectations to discover the detail that will transform a simple visit into a memorable experience.

Each member of our team is a passionate professional , committed to creating lasting memories for our clients. We are committed to finding personalized solutions that suit you , because we know that each establishment is unique. Together, we build relationships to ensure the complete satisfaction of your guests, building strong relationships even after they leave.


Our values: Expertise & Excellence for quality of service!

for tailor-made quality and satisfaction audits.

At Girault-Pasqué, we strive to maintain a level of excellence and professionalism that is reflected at every stage of our work. Our commitment to quality is not just a simple promise, but it is the foundation of our business . We constantly strive to promote this commitment in every action, ranging from communication with each of our clients to the provision of services.

Expertise represents one of our major pillars . Our team is made up of qualified individuals who have spent years learning and honing their skills, and all have an unwavering passion for the hospitality industry . Our goal is to ensure that each project we undertake benefits from this expertise, thus guaranteeing our clients impeccable services and  tailor-made and detailed quality and satisfaction audits with concrete solutions .

The pursuit of excellence is at the heart of everything we do . We don’t just focus on customer satisfaction, we actively pursue it. We understand that every customer is unique and we aim to provide a personalized experience tailored to their specific needs and requests . In this way, we hope to not only meet our customers’ expectations, but also exceed them.

These values ​​reflect our commitment to customer service, expertise and excellence in everything we do. It is thanks to them that our team, our customers, our partners continue to trust us and support us in achieving our objectives.